Backing tracks and karaoke accompaniment music for worship and meditation.
   Spiritrax.com
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Spiritrax.com Help Desk
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Documents & Policies

We are dedicated to providing the best technical support to our customers to make your visit go as smooth and trouble-free as possible. Please read through our tech notes, support articles, faq, and visit our online forum first. If you still cannot find the answers you are looking for, then please contact us via email or phone, or chat online live with a support representative.

Tech Notes and Support Articles


Where do I download my order?
How do I Unzip a File Using Windows Vista?
How do I Unzip a File Using Windows XP?
How do I Unzip a File Using Windows 7?
What are the terms of the Extended Multimedia License?


Community and Resources


Karaoke and Worship Music Links and Resources | Latest News


How to Contact Us

    Technical Support & General Inquiries: Submit a Ticket Here
    Licensing Inquiries: licensing@spiritrax.com
   
   Live Chat
(on this page - see top right)

   Telephone:
     For the fastest, most accurate support, we recommend you
     send a help ticket with a full description of your problem. Because we may be busy
     in the studio, in meetings, working on website code, at the gym, playing with our kids, or
     at church rehearsals, we are not always available by phone. We do, however, get our
     support tickets 24-7 no matter where we are, and we usually answer really, really quickly (unless we're asleep).

     (877) 359-0999 24 / 7 / 365
     For fastest service, please use our Support Email.
     
     For technical support please use our technical support email address or live chat.


   Postal Mail:
      Spiritrax.com
      c/o One Light Music Productions, Inc.
     11811 North Tatum Blvd, Suite 3031
      Phoenix, AZ 85028
      USA